Joined Deliverr at the Series E stage to build out the domestic Freight product and grew it to $15MM ARR over two years. The company was acquired by Shopify in 2022 to form Shopify Logistics. This division was acquired by Flexport in 2023.
Launched pallet labels and custom scanning app for tracking across distribution warehouses
Launched quoting tool for Growth team, reducing response time for customer quote requests from 24 hours to 10 seconds
Launched Freight app with Deliverr’s Seller Portal, transitioning 65% of active customers to self-serve model and growing automated bookings by 40% over three months
Launched in-app control of Tax-Advantaged Accounts product, identifying technical requirements, creating wireframes, and leading team through four milestones in three month period
Evaluated expansion opportunity into Property & Casualty Insurance, modeling opportunity size under different company growth rates and market trends and providing detailed recommendations with key metrics
Ran technical product management pilot for internal platform supporting 125MM MAU, working with team of engineers to develop six new product features based on user interviews and creating a roadmap based on new user-centric prioritization framework
Forecasted migration costs from private data center to Google Cloud Platform and presented findings to COO
Led eight-person customer team distributed across US, Poland, and India to successfully implement platform for global e-commerce division of Fortune 50 consumer goods brand
Built and promoted collaborative open data community for Apache Foundation project, garnering code contributions from US, Germany, Ireland, Israel, South Korea, and Taiwan: https://github.com/airflow-plugins
Maintained 100% customer retention through first year as customer-facing team member, including three months of accelerated prototyping while in Angelpad (#1 on MIT U.S. Seed Accelerator Rankings)